support@cowydaxe.cyon.site<\/a><\/p>\nPhone:<\/span>\u00a00435051802<\/span>\u00a0<\/span><\/p>\nWe will endeavour to answer your questions or concerns promptly upon receipt.<\/span>\u00a0<\/span><\/p>\n <\/p>\n
2. What does \u00abprocessing of personal data\u00bb mean?<\/span><\/b>\u00a0<\/span><\/h4>\n\u00abpersonal data\u00bb<\/span><\/b>\u00a0<\/span>or \u00ab<\/span>data\u00bb<\/span><\/b>\u00a0means\u00a0<\/span>any information relating to an identified or identifiable natural person.\u00a0<\/span>\u00a0<\/span><\/p>\n\u00abProcessing\u00bb<\/span><\/b>\u00a0<\/span>means any<\/span>\u00a0handling of your\u00a0<\/span>personal data. When we\u00a0<\/span>process<\/span>\u00a0personal data, this\u00a0<\/span>means, for example, that we collect, store, use, transmit or delete it.<\/span>\u00a0<\/span><\/p>\n <\/p>\n
3. What personal data do we collect?<\/span><\/b>\u00a0<\/span><\/h4>\nWhen using\u00a0<\/span>the website<\/span>\u00a0and our services, certain\u00a0<\/span>personal data is<\/span>\u00a0collected and processed.\u00a0<\/span>\u00a0<\/span><\/p>\nThe personal data we process<\/span>\u00a0includes:<\/span>\u00a0<\/span><\/p>\n\n- Name<\/span><\/li>\n
- Address<\/span>\u00a0<\/span><\/li>\n
- Telephone number<\/span>\u00a0<\/span><\/li>\n
- E-mail<\/li>\n
- Date of birth<\/span>\u00a0<\/span><\/li>\n
- Language of correspondence<\/span><\/li>\n
- AHV number<\/span>\u00a0<\/span><\/li>\n
- Marital status<\/span>\u00a0<\/span><\/li>\n
- Residence permit<\/span>\u00a0<\/span><\/li>\n
- Use of services<\/span>\u00a0<\/span><\/li>\n
- Technical usage data (IP address, browser type<\/span>, access times)<\/span><\/li>\n
- Advertising shown<\/span>\u00a0<\/span><\/li>\n
- Health data<\/span>; ‘<\/span>health data<\/span><\/b>‘ is\u00a0<\/span>a\u00a0<\/span>specific\u00a0<\/span>category of\u00a0<\/span>personal data relating to the physical or mental health of a natural person, including the provision of health services. These include, for\u00a0<\/span>example,\u00a0<\/span>medical reports<\/span>, the\u00a0<\/span>cause of an accident<\/span>, the presence of an illness, and incapacity to work<\/span>.\u00a0<\/span>Health data is<\/span>\u00a0protected by<\/span>\u00a0law as special.\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
<\/p>\n
4. How do we collect your <\/span><\/b>personal data<\/span><\/b>?<\/span><\/b>\u00a0<\/span><\/h4>\nWhen using the website and our services, certain personal data is collected and processed either directly\u00a0<\/span>(e.g.\u00a0<\/span>when<\/span>\u00a0you register as an<\/span>\u00a0employee<\/span>)<\/span>\u00a0or indirectly\u00a0<\/span>(e.g.\u00a0<\/span>when you<\/span>\u00a0register as a<\/span>\u00a0home help<\/span>).\u00a0<\/span>If you register your domestic help as an employer, you are the person responsible within the meaning of the DSGVO with regard to the personal data of your domestic help. This means that you must inform your domestic help that your personal data will be transferred to ServiceHunter AG.<\/span>\u00a0<\/span><\/p>\nWe use your\u00a0personal\u00a0data\u00a0if you provide it to us voluntarily for the execution of a contract, when opening a customer account or within the scope of contacting us\u00a0online.\u00a0These data are\u00a0used\u00a0by us exclusively for\u00a0the processing purposes described below.\u00a0\u00a0<\/strong><\/p>\n <\/p>\n
5. What do we use your <\/span><\/b>personal data for<\/span><\/b>?<\/span><\/b>\u00a0<\/span><\/h4>\nWe process personal data in particular for the following purposes<\/span> (the \u00ab<\/span>processing purposes\u00bb<\/span><\/b>)<\/span>:<\/span>\u00a0<\/span><\/p>\n\n- Performance of services<\/span>; personal data are only used if you provide them to the ServiceHunter AG voluntarily to execute a contract, open a customer account or contact. <\/span>These data are used without your express consent in each case alone for the contract winding up and treatment of your inquiries.<\/span>\u00a0<\/span><\/li>\n
- Offering, developing and improving our services, redeveloping services, operating, maintaining, optimizing and ensuring the security of the site<\/span>.<\/span>\u00a0<\/span><\/li>\n
- Management of the users of the site<\/span>.<\/span><\/li>\n
- Communication with\u00a0<\/span>you<\/span>,<\/span>\u00a0handling your inquiries,<\/span>\u00a0customer service and support<\/span>.<\/span>\u00a0<\/span><\/li>\n
- Promotions, advertising and marketing, offering tailor-made services and relevant content<\/span>.<\/span>\u00a0<\/span><\/li>\n
- Protection of users and third parties as well as protection of our data and security of<\/span>\u00a0the website<\/span>.<\/span>\u00a0<\/span><\/li>\n
- Quality control, market research, compilation of statistics<\/span>\u00a0(e.g. Google Analytics)<\/span> and management of ServiceHunter AG<\/span>.<\/span>\u00a0<\/span><\/li>\n
- Compliance with legal and regulatory obligations, law enforcement, abuse prevention and response to inquiries from authorities and agencies.<\/span><\/li>\n
- Health data will only be\u00a0<\/span>processed insofar as this is absolutely necessary for the execution of the contract (in<\/span>\u00a0particular for coordination with insurance companies).\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/li>\n<\/ul>\n
<\/p>\n
6. On what legal basis do <\/span><\/b>we<\/span><\/b>\u00a0process\u00a0<\/span><\/b>your data?<\/span><\/b>\u00a0<\/span><\/h4>\nWe use the personal data for the above purposes on the basis of the following legal bases:<\/span>\u00a0<\/span><\/p>\n\n- contract fulfilment<\/span>\u00a0<\/span>\n
\n- Offering and providing our services<\/span><\/li>\n<\/ul>\n<\/li>\n
- Fulfilment of legal obligations<\/li>\n
- Consent given to us or to third parties, in particular<\/span>\u00a0<\/span>\n
\n- Advertising and marketing<\/span>\u00a0<\/span><\/li>\n
- Processing of\u00a0<\/span>health data<\/span>. If you as an employer\u00a0<\/span>